Demand for qualified and certified information systems (IS) auditors has increased dramatically since the adoption of the Sarbanes-Oxley Act in 2002. Now you can prepare for CISA certification, the one certification designed specifically for IS auditors, and improve your job skills with this valuable book. Not only will you get the valuable preparation you need for the CISA exam, youll also find practical information to prepare you for the real world. This invaluable guide contains: Authoritative coverage of all CISA exam objectives, including: The IS Audit Process. IT Governance. Systems and Infrastructure Lifecycle Management. IT Service Delivery and Support. Protection of Information Assets. Disaster Recovery and Business Continuity. Practical information that will prepare you for the real world such as: Secrets of successful auditing. Government regulations at a glance. Incident handling checklist. Scenarios providing insight into professional audit systems and controls. Additional exam and career preparation tools such as: Challenging chapter review questions. A glossary of terms. Tips on preparing for exam day. Information on related certifications. A free CD-ROM with: Advanced testing software with challenging chapter review questions plus bonus practice exams so you can test your knowledge. Flashcards that run on your PC, Pocket PC, or Palm handheld. The entire book in searchable and printable PDF. CISA Certified Information Systems Auditor Study Guide......Page 2 Acknowledgments......Page 8 Contents at a Glance......Page 10 Contents......Page 12 Introduction......Page 20 Assessment Test......Page 38 Answers to Assessment Test......Page 42 Ch01: Secrets of a Successful IS Auditor......Page 46 Demands for IS Audit......Page 47 Auditor Role vs. Auditee Role......Page 51 Auditor Is an Executive Position......Page 57 Understanding the Corporate Organizational Structure......Page 66 Managing Projects......Page 68 Summary......Page 83 Exam Essentials......Page 84 Review Questions......Page 86 Answers to Review Questions......Page 90 Ch02: Audit Process......Page 92 Establishing and Approving an Audit Charter......Page 93 Preplanning the Audit......Page 96 Performing an Audit Risk Assessment......Page 102 Determining Whether an Audit Is Possible......Page 103 Performing the Audit......Page 104 Identifying Audit Evidence......Page 110 Reporting Your Audit Findings......Page 123 Conducting Follow-Up Activities......Page 124 Summary......Page 125 Exam Essentials......Page 126 Review Questions......Page 128 Answers to Review Questions......Page 132 Ch03: IT Governance......Page 134 Strategy in Organizational Control......Page 135 Overview of Tactical Management......Page 148 Planning and Performance......Page 149 Overview of Business Process Reengineering......Page 159 Operations Management......Page 172 Exam Essentials......Page 179 Review Questions......Page 181 Answers to Review Questions......Page 185 Ch04: NetworkingTechnology......Page 188 Understanding the Differences in Computer Architecture......Page 189 Comparing Single Processor and Multiprocessor Systems......Page 193 Overview of the Open Systems Interconnect (OSI) Model......Page 203 Physical Network Design......Page 213 Overview of Network Topologies......Page 214 Network Cable Types......Page 218 Network Devices......Page 219 Network Services......Page 222 Expanding the Network......Page 225 Managing Your Network......Page 231 Summary......Page 233 Exam Essentials......Page 234 Review Questions......Page 236 Answers to Review Questions......Page 240 Ch05: Life Cycle Management......Page 242 Governance in Software Development......Page 243 Managing Software Quality......Page 244 Overview of Steering Committees......Page 247 Change Management......Page 251 Managing the Software Project......Page 252 Overview of the System Development Life Cycle......Page 255 Overview of Data Architecture......Page 276 Decision Support Systems......Page 281 Program Architecture......Page 283 Electronic E-commerce......Page 284 Exam Essentials......Page 285 Review Questions......Page 288 Answers to Review Questions......Page 292 Ch06: IT Service Delivery......Page 294 IT Operations......Page 295 Using the IT Balanced Scorecard......Page 297 Monitoring Controls......Page 302 Change Management......Page 307 Capacity Management......Page 311 Problem Management......Page 312 Summary......Page 313 Exam Essentials......Page 314 Review Questions......Page 315 Answers to Review Questions......Page 319 Ch07: Information Asset Protection......Page 322 Understanding the Threat......Page 323 Using Administrative Protection......Page 333 Implementing Physical Protection......Page 340 Using Technical Protection......Page 348 Exam Essentials......Page 375 Review Questions......Page 377 Answers to Review Questions......Page 381 Ch08: Disaster Recovery and Business Continuity......Page 384 Defining Disaster Recovery......Page 385 Defining the Purpose of Business Continuity......Page 386 Uniting Other Plans with Business Continuity......Page 389 Summary......Page 417 Exam Essentials......Page 418 Review Questions......Page 420 Answers to Review Questions......Page 424 Glossary......Page 426 Index......Page 452 Here's the book you need to prepare for Cisco's new Support exam, 640-606. Written by Cisco internetworking experts who can help you master the skills and acquire the knowledge needed to approach the test with confidence, this Study Guide provides:
Assessment testing to focus and direct your studies
In-depth coverage of official exam objectives
Hundreds of challenging practice questions, in the book and on the CD
Sample simulation questions
Authoratative coverage of all exam topics, including:
Using Cisco-specific troubleshooting tools
Using a a problem-solving model for systematic troubleshooting
Documenting potential causes and solutions
Identifying key troubleshooting targets in campus LANs
Identifying connection sequences and key troubleshooting targets in TCP/IP, Novell IPX, and AppleTalk networks
Minimizing the impact of troubleshooting tools
Using Cisco IOS software commands and debug utilities
Identifying and resolving switched and routed VLAN configuration problems
Identifying and resolving common WAN, Frame Relay, and ISDN BRI problems
Featured on the CD
The enclosed CD is packed with vital preparation tools and materials, beginning with the Sybex EdgeTest testing engine for Cisco's new Support exam, 640-606. Loaded with hundreds of practice questions, including sample simulation questions, it lets you test yourself chapter by chapter or according to objective groups. You'll also find electronic flashcards for your PCs, Pocket PCs, and Palm handhelds, along with two practice exams that will help you prepare for the test. A fully searchable electronic copy of the book is also included.
About the Author
Todd Lammle, CCNP, has over twenty years of experience working with various LAN and WANs, and has been working on Cisco router networks since 1986. He is CEO and Chief Scientist of RouterSim, LLC and President of GlobalNet Training, Inc. Arthur Pfund, CCIE #7249, is the Principal Engineer at Charles Schwab in Phoenix. He has over seven years experience in internetworking.
Covers the latest version of the exam: 640-506.Prepare for the exam with review questions and labs focused on exam topics.Illustrates troubleshooting and other support issues.
Demand for qualified and certified information systems (IS) auditors has increased dramatically since the adoption of the Sarbanes-Oxley Act in 2002. Now you can prepare for CISA certification, the one certification designed specifically for IS auditors, and improve your job skills with this valuable book. Not only will you get the valuable preparation you need for the CISA exam, you?ll also find practical information to prepare you for the real world. This invaluable guide contains: Authoritative coverage of all CISA exam objectives, including: The IS Audit Process. IT Governance. Systems and Infrastructure Lifecycle Management. IT Service Delivery and Support. Protection of Information Assets. Disaster Recovery and Business Continuity. Practical information that will preNote: CD-ROM/DVD and other supplementary materials are not included.... The most comprehensive study guides available for the Cisco certification exams. Each Study Guide features:-- Full coverage of all Cisco exam topics-- Hands-on labs for learning vital skills-- 200 practice questions for assessing your knowledge and understanding of the material-- Test-preparation software on the CD, plus a bonus exam not in the book-- Valuable networking tools and utilities on the CD-- Electronic flashcards for PCs and Palm devices-- Searchable electronic version of the entire book Get ready for your future today! Cisco's new Support exam is a requirement for the Cisco Certified Network Professional (CCNP) program. With full coverage of all exam objectives, you'll learn techniques and strategies for baselining and troubleshooting an environment using Cisco routers and switches for multiprotocol client hosts and servers. The CD contains a testing engine, electronic flashcards for PCs and Palm devices, and valuable networking tools and utilities. Disc contents: Sybex EdgeTest testing engine with hundreds of practice questions Electronic flash cards Bonus practice exam Complete electronic books: CCNP : support study guide Dictionary of networking Utilities from Boson Software: WildCard mask checker Decimal-to-IP calculator Router GetPass IP Subnetter Superping System-logging.