Get up to speed on everything there is to know about community pharmacy! This unmatched resource provides the tools you need to operate, manage, and advance community pharmacy. The authors have gathered information from practicing community pharmacists to deliver the most salient information you need to know. Community Pharmacy Practice Guidebook covers everything from operations and financial aspects to hiring/managing staff and important quality metrics within the community pharmacy practice setting. Delivering real-world content and practical applications for building the specific skills you need to succeed; it helps you create innovative solutions to optimize business and patient-related outcomes through clinical and value-added services specific to the community. Features Practice questions at the beginning and end of each chapter to test your knowledge. Each chapter includes practical application cases to build problem-solving skills related to community pharmacy. Real-life anecdotes, not just fictional situations, that provide a clear picture of how community pharmacy actually works. Coverage of community pharmacy models, legal considerations, pharmacy ownership and entrepreneurship, workflow optimization, human resources management, inventory, the role of technology, payment models and methods, clinical and value-added services, risk management, quality metrics, and more. The goal of our guidebook is to introduce learners to content relevant to community pharmacy practice in the didactic setting. While this is not meant to replace any of the existing textbooks currently in use, we hope that it will serve in a standalone or complementary capacity in the curriculum. This text is intended for pharmacy students prior to embarking on their community pharmacy Introductory Pharmacy Practice Experiences (IPPE), giving them a practical understanding of different responsibilities of the community pharmacist. This text can also be used by community pharmacy preceptors on either IPPE or Advanced Pharmacy Practice Experiences (APPE) to serve as a foundation for topic discussions and other learning activities Cover 1 Title Page 1 Copyright Page 4 Contents 6 Contributors 7 Preface 17 Chapter 1 Community Pharmacy Practice and Pharmacy Design Models 18 Chapter 2 Entrepreneurship and Intrapreneurship 30 Chapter 3 Human Resources Management 41 Chapter 4 Optimizing Pharmacy Workflow 58 Chapter 5 Common Legal Aspects of Pharmacy Practice 67 Chapter 6 Pharmacy Inventory 79 Chapter 7 Role of Technology in Community Pharmacy 87 Chapter 8 Profit, Loss, and Risk Management 93 Chapter 9 Payment Models and Methods 102 Chapter 10 Quality Metrics 114 Chapter 11 Clinical and Value-Based Services 123 Chapter Application Solutions 142 Index 156
