Competency based HRM : a strategic resource for competency mapping, assessment and development centres

This is an exhaustive reference for building organizational competency in order to meet challenges that exist in the present day work environment. This book, written by an eminent human resources specialist, contains very valuable material on competency, the competency mapping process, assessment centers as well as behavioral descriptions. It is a treasure chest of templates for assessments, interview questionnaires, metrics and more importantly concepts, that explain to a professional the know-how to integrate various hrm activities with a competency based system. The starting point of this book is that a competency development initiative must flow from the core business competencies. Thereby what is required is identification of people competencies from an understanding of the critical success factors that differentiate the organization from its competition. The strategic goals of the organization and consequently its competencies have to align with people competencies. For effective articulation or implementation of strategy, competencies form a crucial linking pin as it binds business objectives with that of people objectives. This book provides an exhaustive guidance to the leaders in the organization-including the ceo, hr managers, senior members of the sales, production, and service team to create an excellent organization. It elaborates the processes through specified time lines as to what's to be done. As we move from direct transfer to a specific skill or knowledge to a more complex set of processes, content, behaviors or procedures, learners require greater guidance in determining what training is appropriate for them at any given time. Half Title 1 Title Page 3 Copyright 4 Preface 5 Acknowledgement 9 Contents 11 Chapter 1: Building Competencies for Organizational Future 13 Chapter 2: The Competency Development Process 57 Chapter 3: Understanding the Competency Management System 85 Chapter 4: Competency Drives Transformational HRM Strategies 103 Chapter 5: Mapping Business Competencies to People Competencies 131 Chapter 6: Assessment Centres 155 Chapter 7: Training Assessors in an Assessment Centre 201 Chapter 8: Competency Based Selection Process 217 Chapter 9: Competency Based Interview Strategies 245 Chapter 10: Assessment Group Discussions and Testing Techniques 303 Chapter 11: Experiencing the Competency Management Process in Organizations 331 Chapter 12: Competency Based Performance Management System 371 Chapter 13: Competency Driven Careers 433 Chapter 14: Competency Linked Competitive Remuneration 461 Chapter 15: Development Centers and Managerial Evaluations 489 Chapter 16: Competency Driven Culture: Driving Businesses to Lead and Manage Change 525 Index 545