Construction Stakeholder Management

"This book captures best practice in construction stakeholder management using a range of international case studies. It demonstrates stakeholder mapping, presents the power/interest matrix and analyses a model for the timely engagement of stakeholders." "The increased use of partnering and other relational forms of contracting have underlined the need for project participants to work together and also to be aware of all those who can affect or be affected by a project and its associated developments. Stakeholder management enables them to see this wider picture and provides guidance for managing the diverse views and interests that can manifest in the course of a project's life." "All construction projects have the potential for conflicts of interest that can result in costly and damaging legal proceedings. This new book advocates an alternative to dispute resolution that is proactive, practical and global in its application. Construction Stakeholder Management is therefore an essential text for advanced students, lecturers, researchers and practitioners in the built environment."--BOOK JACKET. Read more... Contents......Page 5 Contributors......Page 7 Foreword......Page 20 Preface......Page 22 1 Introducing Stakeholder Management......Page 27 2 Stakeholder Management: Theoretical Perspectives and Implications......Page 39 3 A Historical Overview of Stakeholder Management......Page 67 4 Uptake, Applications and Best Practices in Stakeholder Management......Page 82 5 The Contextual Approach to Stakeholder Management in Finland......Page 91 6 Risk and Construction Stakeholder Management......Page 101 7 Mapping Stakeholders......Page 125 8 Strategies and Tactics for Managing Construction Stakeholders......Page 147 9 Constructing Negotiations: Bargaining, Learning and Fighting......Page 164 10 Communication in Stakeholder Management......Page 185 11 Culture and Leadership in Stakeholder Management......Page 200 12 Impact of Procurement on Stakeholder Management......Page 219 13 Stakeholder Management in the Hong Kong Construction Industry......Page 242 14 A Mental Modeling Approach to Study Decision-Making in Dynamic Task Environments......Page 266 15 Stakeholder Management – The Gains and Pains......Page 292 16 Benefiting from Stakeholder Management – Electronic Archiving......Page 302 17 Managing Stakeholders Conflicts......Page 312 18 Environmental Stakeholder Management......Page 343 19 Using Change Management to Support Stakeholder Management......Page 364 20 Case Studies......Page 376 21 Conclusion......Page 403 C......Page 407 D......Page 409 F......Page 410 I......Page 411 M......Page 412 N......Page 413 P......Page 414 S......Page 415 T......Page 417 W......Page 418

This book captures best practice in construction stakeholder management using a range of international case studies. It demonstrates stakeholder mapping, presents the power/interest matrix and analyses a model for the timely engagement of stakeholders.

The increased use of partnering and other relational forms of contracting have underlined the need for project participants to work together and also to be aware of all those who can affect or be affected by a project and its associated developments. Stakeholder management enables them to see this wider picture and provides guidance for managing the diverse views and interests that can manifest in the course of a project's life.

All construction projects have the potential for conflicts of interest that can result in costly and damaging legal proceedings. This new book advocates an alternative to dispute resolution that is proactive, practical and global in its application. Construction Stakeholder Management is therefore an essential text for advanced students, lecturers, researchers and practitioners in the built environment.