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Consumer Behavior For Dummies

Laura A. Lake

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تحویل فوری
پرداخت امن
ضمانت فایل
پشتیبانی

مشخصات کتاب

نویسنده
Laura A. Lake
سال انتشار
۲۰۰۹
فرمت
PDF
زبان
انگلیسی
حجم فایل
۲٫۲ مگابایت
شابک
9780470449837، 9780470526361، 9780470526392، 0470449837، 047052636X، 0470526394

دربارهٔ کتاب

Get into the minds of consumers and increase your revenue! Want to better understand why consumers think and act the way they do? This practical guide gives you the tools to identify the influences that affect their purchasing behavior. It also shows you how to apply that knowledge as you develop a marketing strategy that speaks directly to their needs. You'll see how to capture their attention, motivate them to purchase your products and services, earn their loyalty, and much more. Why do they buy? — understand the decision-making process consumers go through when considering a purchase Apply behavior to marketing — learn the 4Ps of marketing and how consumer behavior plays a role in each Gain a deeper understanding of the individual consumer — gauge a consumer's motivation, emotions, perception, and attitude and use them to predict and change buying intentions Explore external influences on customers — from cultures to family life cycles to household structures and social groups, see how purchasing patterns are affected Craft your marketing strategy — use consumer knowledge to delve into market research, identify key segments, and launch into untapped markets Implement your plan — create powerful positioning strategies and reach customers where they're at with a message that motivates them Open the book and find: Actionable, real-world insight and advice Tips to help you lead consumers from attention to action Research techniques and marketing tips How self-concepts and lifestyle change consumer behavior Methods for cultivating repeat business and loyalty Ways to protect against consumer misbehavior Advice on encouraging new product adoption Ten ways to enhance customer satisfaction Learn to: Understand how consumers make purchase decisions Develop more effective marketing campaigns Speak directly to your customers'needs Gain customer loyalty in a competitive marketplace Get into the minds of consumers and increase your revenue! Want to better understand why consumers think and act the way they do? This practical guide gives you the tools to identify the influences that affect their purchasing behavior. It also shows you how to apply that knowledge as you develop a marketing strategy that speaks directly to their needs. You'll see how to capture their attention, motivate them to purchase your products and services, earn their loyalty, and much more. Why do they buy? — understand the decision-making process consumers go through when considering a purchase Apply behavior to marketing — learn the 4Ps of marketing and how consumer behavior plays a role in each Gain a deeper understanding of the individual consumer — gauge a consumer's motivation, emotions, perception, and attitude and use them to predict and change buying intentions Explore external influences on customers — from cultures to family life cycles to household structures and social groups, see how purchasing patterns are affected Craft your marketing strategy — use consumer knowledge to delve into market research, identify key segments, and launch into untapped markets Implement your plan — create powerful positioning strategies and reach customers where they're at with a message that motivates them Open the book and find: Actionable, real-world insight and advice Tips to help you lead consumers from attention to action Research techniques and marketing tips How self-concepts and lifestyle change consumer behavior Methods for cultivating repeat business and loyalty Ways to protect against consumer misbehavior Advice on encouraging new product adoption Ten ways to enhance customer satisfaction

get Into The Minds Of Consumers And Increase Your Revenue!

want To Better Understand Why Consumers Think And Act The Way They Do? This Practical Guide Gives You The Tools To Identify The Influences That Affect Their Purchasing Behavior. It Also Shows You How To Apply That Knowledge As You Develop A Marketing Strategy That Speaks Directly To Their Needs. You'll See How To Capture Their Attention, Motivate Them To Purchase Your Products And Services, Earn Their Loyalty, And Much More.

  • why Do They Buy? — Understand The Decision-making Process Consumers Go Through When Considering A Purchase

  • Apply Behavior To Marketing — Learn The 4ps Of Marketing And How Consumer Behavior Plays A Role In Each

  • Gain A Deeper Understanding Of The Individual Consumer — Gauge A Consumer's Motivation, Emotions, Perception, And Attitude And Use Them To Predict And Change Buying Intentions

  • Explore External Influences On Customers — From Cultures To Family Life Cycles To Household Structures And Social Groups, See How Purchasing Patterns Are Affected

  • Craft Your Marketing Strategy — Use Consumer Knowledge To Delve Into Market Research, Identify Key Segments, And Launch Into Untapped Markets

  • Implement Your Plan — Create Powerful Positioning Strategies And Reach Customers Where They're At With A Message That Motivates Them

open The Book And Find:

  • actionable, Real-world Insight And Advice

  • Tips To Help You Lead Consumers From Attention To Action

  • Research Techniques And Marketing Tips

  • How Self-concepts And Lifestyle Change Consumer Behavior

  • Methods For Cultivating Repeat Business And Loyalty

  • Ways To Protect Against Consumer Misbehavior

  • Advice On Encouraging New Product Adoption

  • Ten Ways To Enhance Customer Satisfaction

Blending aspects of psychology, sociology, anthropology and economics, this book gives readers a better understanding of the factors that consumers consciously and subconsciously consider when making a purchase decision. Through concrete, actionable recommendations and MBA-level instruction, this book enables marketers, small-business owners and decision makers to leverage that information to develop a more effective marketing mix and capture the attention of customers

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