From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. * Explore different bot use-cases and design best practices * Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns * Learn steps for building a Facebook Messenger consumer bot and a Slack business bot * Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots * Design and prototype your first bot, and experiment with user feedback From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This guide shows you how to design and build conversational experiences and bots that help people be more productive, whether it's for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices. Understand bot anatomy - such as brand and personality, conversations, advanced UI controls - and their associated design patterns. Learn steps for building a Facebook Messenger consumer bot and a Slack business bot. Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots. Design and prototype your first bot, and experiment with user feedback From Alexa to Siri and from Slack bots to SMS and email bots, we rely more and more on software-driven conversational apps. In this practical guide, author Amir Shevat shows you how to design and build great conversational experiences and delightful bots that makes people s life more fun and productive. You ll explore several real-world bot examples to understand what works and what doesn t, and learn practical design patterns for your own bot-building toolbox. This book is ideal for beginners and intermediate designers, as well as senior professionals exploring the conversational user experience paradigm. No coding experience or prior knowledge of conversational UI is required. Learn what bots are, and understand bot types and major components that compose a bot Explore different use-cases of bots and best practices around these use cases Examine real-life examples and learn from their experience Understand the bot anatomy (Onboarding, Notifications, Conversations, Advance UI controls) and their associated design patterns Prototype your own first bot and experiment with user feedback " La 4e de couverture indique : "From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it's for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text."
