Encyclopedia of Knowledge Management, Second Edition

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments. List of Contributors 6 Table of Contents 12 Table of Contents by Category 29 Foreword 50 Preface 52 Acknowledgment 59 About the Editors 61 Chapter 1 Anti-Foundational Knowledge Management 62 Chapter 2 Applying Agents within Knowledge Management 73 Chapter 3 Applying Knowledge Management in the Environmental and Climate Change Sciences 81 Chapter 4 Appreciative Sharing for Organizational Knowledge Work 88 Chapter 5 An Aristotelian View of Knowledge for Knowledge Management 100 Chapter 6 Barriers to Knowledge Sharing 110 Chapter 7 Biological and Information Systems Approaches 123 Chapter 8 Business Intelligence 133 Chapter 9 Capability Maturity 142 Chapter 10 Competitive Advantage of Knowledge Management 150 Chapter 11 Competitive Intelligence Gathering 164 Chapter 12 Conceptual Model for Corporate Universities 173 Chapter 13 Contexts for Tacit Knowledge Sharing 182 Chapter 14 Corporate Semantic Webs 192 Chapter 15 Creating Knowledge for Business Decision Making 211 Chapter 16 A Cross-National Comparison of Knowledge Management Practices 224 Chapter 17 Customer Knowledge Management 236 Chapter 18 Description Logic-Based Resource Retrieval 246 Chapter 19 Distributed Knowledge Management 259 Chapter 20 Document Search Practices 270 Chapter 21 Domain Ontologies 279 Chapter 22 Dynamic Taxonomies 290 Chapter 23 Economic Incentives and the Knowledge Economy 301 Chapter 24 E-Learning for Knowledge Dissemination 310 Chapter 25 Engineering Design Knowledge Management 324 Chapter 26 Epistemology and Knowledge Management 331 Chapter 27 Evidence-Based Best Practices Collections 341 Chapter 28 Exploring Paths Towards Knowledge Cities Developments: A Research Agenda 349 Chapter 29 External and Internal Knowledge in Organizations 359 Chapter 30 External Knowledge Integration 369 Chapter 31 Extracting Knowledge from Neural Networks 381 Chapter 32 Formal and Emergent Standards in KM 392 Chapter 33 Frequent Itemset Mining and Association Rules 404 Chapter 34 Governance of Knowledge Management 415 Chapter 35 Healthcare Knowledge Management 427 Chapter 36 A Hierarchical Model for Knowledge Management 437 Chapter 37 Human Capital in Knowledge Creation, Management and Utilization 450 Chapter 38 Incentive Structures in Knowledge Management 463 Chapter 39 Inquiring Organizations 472 Chapter 40 Integrated Modeling 481 Chapter 41 Integrating Knowledge Management with the Systems Analysis Process 492 Chapter 42 Integration of Knowledge Management and E-Learning 503 Chapter 43 Intellectual Capital 513 Chapter 44 Intellectual Capital and Knowledge Management 523 Chapter 45 Introducing Knowledge Management as Both Desirable and Undesirable Processes 534 Chapter 46 An Introduction to Communities of Practice 543 Chapter 47 Knowledge and Intellectual Property Rights: An Economics Perspective 550 Chapter 48 Knowledge Calibration and Knowledge Management 558 Chapter 49 Knowledge Codification and ICT Use in Business Networks 567 Chapter 50 Knowledge Communication 576 Chapter 51 Knowledge Creation 588 Chapter 52 Knowledge Dissemination in Portals 600 Chapter 53 Knowledge Flow 610 Chapter 54 Knowledge for Communicating Knowledge 621 Chapter 55 Knowledge in Innovation Processes 631 Chapter 56 Knowledge Integration 642 Chapter 57 Knowledge Integration through Strategic Alliances and Virtual Networks 652 Chapter 58 Knowledge Intermediation 662 Chapter 59 Knowledge Management and Intelligence Work: A Promising Combination 673 Chapter 60 Knowledge Management and Risk Management 685 Chapter 61 Knowledge Management and the Non-Profit Sector 693 Chapter 62 Knowledge Management in Charities 702 Chapter 63 Knowledge Management in Professional Service Firms 711 Chapter 64 Knowledge Management in Safety-Critical Systems Analysis 721 Chapter 65 Knowledge Management in Small and Medium Sized Enterprises 732 Chapter 66 Knowledge Management in the Chinese Business Context 743 Chapter 67 A Knowledge Management Model for Patterns 755 Chapter 68 Knowledge Management Ontology 765 Chapter 69 Knowledge Management Practices in Temporal Knowledge-Intensive Organizations 773 Chapter 70 Knowledge Management Processes 780 Chapter 71 Knowledge Management Research through Computational Experimentation 789 Chapter 72 Knowledge Management Software 799 Chapter 73 Knowledge Management Strategy Formation 811 Chapter 74 Knowledge Management Success Models 824 Chapter 75 Knowledge Management System Success Factors 833 Chapter 76 Knowledge Management Systems 840 Chapter 77 Knowledge Management under Coopetition 852 Chapter 78 Knowledge Management’s Strategic Dilemmas Typology 865 Chapter 79 Knowledge Organizations 883 Chapter 80 Knowledge Patterns 894 Chapter 81 Knowledge Patterns in Databases 903 Chapter 82 A Knowledge Process Cycle 914 Chapter 83 Knowledge Producers and Consumers 928 Chapter 84 Knowledge Representation 939 Chapter 85 Knowledge Representation in Pattern Management 954 Chapter 86 Knowledge Reuse 966 Chapter 87 Knowledge Sharing 975 Chapter 88 Knowledge Sharing Between Individuals 985 Chapter 89 Knowledge Sharing in Legal Practice 996 Chapter 90 Knowledge Structure and Data Mining Techniques 1007 Chapter 91 Knowledge Synthesis Framework 1016 Chapter 92 Knowledge Transfer 1028 Chapter 93 Knowledge Transfer between Academia and Industry 1038 Chapter 94 Knowledge Visualization 1048 Chapter 95 Learning in Organizations 1061 Chapter 96 Learning Networks and Service-Oriented Architectures 1071 Chapter 97 Logic and Knowledge Bases 1083 Chapter 98 Managing Complex Adaptive Social Systems 1095 Chapter 99 Managing Customer Knowledge with Social Software 1107 Chapter 100 Managing Government Agency Collaboration through Social Networks 1115 Chapter 101 Managing Legal and Negotiation Knowledge 1126 Chapter 102 Mapping Group Knowledge 1133 Chapter 103 Mathematical Knowledge Management 1143 Chapter 104 Measuring Knowledge Management Capabilities 1151 Chapter 105 Measuring Organizational Learning as a Multidimensional Construct 1162 Chapter 106 Mentoring Knowledge Workers 1171 Chapter 107 Metaphor Use in Knowledge Management 1179 Chapter 108 Military Knowledge Management 1186 Chapter 109 MNE Knowledge Management across Borders and ICT 1197 Chapter 110 Mobile Knowledge Management 1210 Chapter 111 Mobile Technology for Knowledge Management 1219 Chapter 112 Motivation in Collaborative Knowledge Creation 1228 Chapter 113 Multidisciplinary Project Teams 1244 Chapter 114 Musical Metadata and Knowledge Management 1253 Chapter 115 Narrative 1261 Chapter 116 Object-Process Methodology 1269 Chapter 117 Ontology 1282 Chapter 118 Operational Knowledge Management 1298 Chapter 119 Operational Knowledge Management in the Military 1311 Chapter 120 Organisational Storytelling 1322 Chapter 121 Organizational Attention 1331 Chapter 122 Organizational Learning Facilitation with Intranet (2.0): A Socio-Cultural Approach 1341 Chapter 123 Organizational Needs Analysis and Knowledge Management 1351 Chapter 124 Organizational Semantic Webs 1359 Chapter 125 Organizational Structure 1369 Chapter 126 Postmortem Reviews 1380 Chapter 127 Practice-Based Knowledge Integration 1387 Chapter 128 Protecting Knowledge Assets 1397 Chapter 129 The Quality Attribution in Data, Information and Knowledge 1404 Chapter 130 RDF and OWL for Knowledge Management 1416 Chapter 131 A Re-Distributed Knowledge Management Framework in Help Desk 1435 Chapter 132 Representation Languages for Unstructured ‘Narrative’ Documents 1443 Chapter 133 The Role of Emotional Capital in Organisational KM 1457 Chapter 134 The Role of Information and Communication Technologies in Knowledge Management: A Classification of Knowledge Manage 1471 Chapter 135 Secure Knowledge Discovery in Databases 1480 Chapter 136 Secure Knowledge Management 1490 Chapter 137 Sketching in Knowledge Creation and Management 1499 Chapter 138 Social Capital Knowledge 1509 Chapter 139 Social Network Analysis 1521 Chapter 140 A Social Network Perspective on Knowledge Management 1531 Chapter 141 Task-Based Knowledge Management Approach 1540 Chapter 142 Taxonomies of Knowledge 1551 Chapter 143 Theory and Management of Data Semantics 1561 Chapter 144 Transnational Knowledge Transfer 1573 Chapter 145 Understanding Innovation Processes 1586 Chapter 146 Understanding Organizational Memory 1597 Chapter 147 Virtue-Nets 1606 Chapter 148 Work and Knowledge 1617 Chapter 149 Workflow Systems and Knowledge Management 1628 Index 1636 'This two-volume collection covers all aspects of knowledge management, which range from knowledge identification and representation, to the impact of knowledge management systems on organizational culture, to the significant integration and cost issues being faced by human resources, MIS/IT, and production departments'--Provided by publisher.