The elderly population is growing and disabilities tend to increase with age. Professionals in the fields of human-computer interaction (HCI) are becoming increasingly aware of the needs of the elderly and people with disabilities. They also need to ensure that systems are designed for all, with specific consideration of these groups, not only computing systems but also other assistive and adaptive technologies such as information services and the use of smart cards, assistive robotics, systems for travellers, and home and environmental control systems. This book will help designers world-wide find relevant guidelines for the design of human-computer interaction and ensure that systems are designed for all, with specific consideration of people who are elderly and people with disabilities. Including reports from the International Federation of Information Processing's Working Group on Human-Computer Interaction (HCI) and Disability. The book will be the first compendium of guidelines. Human Computer Interaction Cover 1 Title page 4 Contents 6 Authors 8 Foreword - Brian Shackel 16 Acknowledgements 18 Part 1 Introduction 20 CHAPTER ONE. Why Inclusive Design Guidelines? - Julio Abascal and Colette Nicolle 22 Part 2 General Issues in the Design Process 34 CHAPTER TWO. Training, Verification and Evaluation of Guidelines - Carlos A.Velasco and Tony Verels 36 CHAPTER THREE. Accessibility and Usability Requirements for ICTs for Disabled and Elderly People: a Functional Classification Approach - Helen Petrie 48 CHAPTER FOUR. On the Validity of Design Guidelines and the Role of Standardisation - Floris van Nes 80 CHAPTER FIVE. Markets and Regulations - Knut Nordby 90 Part 3 Tools for Accessing and Using Guidelines 98 CHAPTER SIX. Managing Accessibility Guidelines during User Interface Design - Constantine Stephanidis and Demosthenes Akoumianakis 100 CHAPTER SEVEN. Managing HCI Guidelines with Hypertext on the WWW - Luc Goffinet and Monique Noirhomme-Fraiture 116 CHAPTER EIGHT. Bobby: A Validation Tool for Disability Access on theWorld Wide Web - Charles G.Hitchcock, Jr. 126 Part 4 Existing Guidelines 140 CHAPTER NINE. Nordic Guidelines for Computer Accessibility - Clas Thorén 142 CHAPTER TEN. Guidelines for Web Accessibility - Jan J.Engelen 150 CHAPTER ELEVEN. USERfit: User Centred Design in Assistive Technology - David Poulson and Neil Waddell 162 CHAPTER TWELVE. The ISO Approach to the Development of Ergonomics Standards for Accessibility - Jan Gulliksen, Susan Harker and John Steger 170 Part 5 Guidelines for Specific Application Areas 184 CHAPTER THIRTEEN. Guidelines for Telecommunications - Jan Ekberg and Patrick Roe 186 CHAPTER FOURTEEN. Public Access Terminals - John Gill 198 CHAPTER FIFTEEN. Accessible Systems for Transport - Colette Nicolle and Gary Burnett 212 CHAPTER SIXTEEN. Guidelines for the Development of Home Automation Products - David Poulson 228 CHAPTER SEVENTEEN- User Friendly Software for Computer-Based Instruction and Learning Materials - Andrew Downie and Ann MacCann 246 Part 6 The Future 256 CHAPTER EIGHTEEN. Telecommunications—Accessibility and Future Directions - Gregg Vanderheiden 258 References 278 World Wide Web Sites 290 Index 294 The elderly population is growing and disabilities tend to increase with age. Professionals in the field of human-computer interaction (HCI) are becoming increasingly aware of the needs of the elderly and people with disabilities. They also need to ensure that systems are designed for all, with specific consideration of these groups, not only computing systems but also other assistive and adaptive technologies such as information services and the use of smart cards, assistive robotics, systems for travellers, and home and environmental control systems. Designers need to monitor the latest developments in the design of HCI and to appreciate their impact on accessibility and usability. The total elderly population is growing and disabilities tend to increase with age. Professionals in the fields of human computer interaction (HCI)are becoming increasingly aware of the needs of the elderly
