For graduate and undergraduate courses in IT management and IT strategy. The authors utilize their years of working with companies on IT management / strategy to provide students with a practical look at the evolution of IT in business. The authors utilize their years of working with companies on IT management / strategy to provide students with a practical look at the evolution of IT in business. The use of examples that highlight what the real world has in store. Over 80 cases are featured throughout its entirety, so students can see how real companies have used IT in the past, the present, and how they may use IT in the future. IT is changing so rapidly that it is difficult time staying current. This text includes the most recent information and statistics. Two major developments that have been added are: The concept of mobile computing for on-demand, real-time needs and Changes in the business world itself such as, international trade, national and global security, Cybercrime, outsourcing and off-shoring, corporate malfeasance, terrorism, and regional conflicts. This book also provides students with an historical walkthrough of IT management to see how the use of IT has evolved in business. The lessons learned in the text can be applied to future jobs opportunities. This text works well in an EMBA program or a graduate class where many of the students are also working professionals, as well as providing a reference for students after they graduate Cover......Page 1 Table of Contents......Page 4 1. Information Systems Management in the Global Economy......Page 6 2. Strategic Uses of Information Technology......Page 47 3. Strategic Information Systems Planning......Page 82 4. Designing Corporate IT Architecture......Page 120 5. Managing Telecommunications......Page 161 6. Managing Corporate Information Resources......Page 198 7. Managing Partnership-Based IT Operations......Page 236 8. Technologies for Developing Effective Systems......Page 269 9. Management Issues in System Development......Page 303 10. Managing Information Security......Page 345 11. Supporting Information-Centric Decision Making......Page 370 12. Supporting IT-Enabled Collaboration......Page 410 13. Supporting Knowledge Work......Page 448 Glossary......Page 484 B......Page 500 C......Page 501 D......Page 502 F......Page 503 I......Page 504 M......Page 505 P......Page 506 R......Page 507 S......Page 508 T......Page 509 Y......Page 510
