Knowledge management systems : value shop creation

'This book combines knowledge management with other subject areas within the management information systems field. Its scholarly value can be found in insights generated from the contingent approach to linking knowledge management to other IT management topics and their uses'--Provided by publisher.

The main objective of knowledge management is to support the creation, transfer, and application of knowledge. Researchers and practitioners have emphasized the important role of knowledge management in electronic business and IT outsourcing relationships. Knowledge Management Systems: Value Shop Creation is based on the premise that it is difficult, if not impossible, to manage an organization without at least some understanding of knowledge management and knowledge management systems.

Knowledge Management Systems: Value Shop Creation combines knowledge management with other subject areas within the management information systems field. The scholarly value of this book can be found in insights generated from the contingent approach to linking knowledge management to other IT management topics and its uses.

Front Page......Page 2 Copyright Page......Page 3 Table of Contents......Page 4 Foreword......Page 9 Preface......Page 11 Section I: Introduction and Background......Page 18 Ch. I: Value Shop Configuration......Page 20 Ch.II: Knowledge Management......Page 29 Ch. III: Knowledge Management Systems......Page 46 Ch. IV: Knowledge Technology Stages......Page 68 Section II: Knowledge-Intensive Value Shop Activities......Page 88 Ch. V: E-Business Knowledge......Page 89 Ch.VI: Outsourcing Knowledge......Page 132 Ch. VII: Insourcing Knowledge......Page 211 Ch. VII: Governance Knowledge......Page 235 Section III: Knowledge-Intensive Value Shop Organizations......Page 273 Ch. IX: Police Investigation Knowledge......Page 274 Ch. X Lae Firm Knowledge......Page 307 About the Author......Page 338 Index......Page 339