نگهداری دانش: استراتژی‌ها و راه‌حل‌ها

As baby boomers approach retirement age and the work patterns of younger workers constantly change, many organizations worldwide are experiencing a far-reaching knowledge bleed . Therefore, it is imperative that organizations find ways to best leverage and retain that vital knowledge before workers leave the organization and attrition occurs. Answers the Call of Businesses Worldwide In light of global workforce changes, many organizations’ are faced with a dilemma — how to maintain the right set of people at the right time in order to meet the company’s long-term goals and vision. Knowledge Retention: Strategies and Solutions supplies the answer in the form of strategic human capital management. Written by one of the most sought after knowledge management experts, this easy-to-read, concise guide helps companies adopt proven retention strategies and techniques to capture and share knowledge which is otherwise at risk of being lost in transition. The text also discusses key case studies by leading organizations applying knowledge retention strategies. Build Institutional Memory and Social Networks Addresses These Important Questions: How do you know what knowledge is important to capture? What is the best approach to developing a knowledge retention framework? How do you calculate the loss of knowledge? What are the appropriate steps once the damage is assessed? How do you identify knowledge flows and gaps in an organization? Since you never know when someone will retire or move on, the book emphasizes the importance of minimizing business disruption and accelerating competency development. Operating around four key framework pillars — competency, performance, knowledge, and change management — this text demonstrates why a knowledge-retention strategy should be woven into an organization’s fabric from day one. cover......Page 1 page_r01......Page 2 page_r02......Page 3 page_r03......Page 4 page_r04......Page 5 page_r05......Page 6 page_r06......Page 7 page_r07......Page 8 page_r08......Page 9 page_r09......Page 10 page_r10......Page 11 page_r11......Page 12 page_r12......Page 13 page_r13......Page 14 page_r14......Page 15 page_r15......Page 16 page_r16......Page 17 page_z0001......Page 18 page_z0002......Page 19 page_z0003......Page 20 page_z0004......Page 21 page_z0005......Page 22 page_z0006......Page 23 page_z0007......Page 24 page_z0008......Page 25 page_z0009......Page 26 page_z0010......Page 27 page_z0011......Page 28 page_z0012......Page 29 page_z0013......Page 30 page_z0014......Page 31 page_z0015......Page 32 page_z0016......Page 33 page_z0017......Page 34 page_z0018......Page 35 page_z0019......Page 36 page_z0020......Page 37 page_z0021......Page 38 page_z0022......Page 39 page_z0023......Page 40 page_z0024......Page 41 page_z0025......Page 42 page_z0026......Page 43 page_z0027......Page 44 page_z0028......Page 45 page_z0029......Page 46 page_z0030......Page 47 page_z0031......Page 48 page_z0032......Page 49 page_z0033......Page 50 page_z0034......Page 51 page_z0035......Page 52 page_z0036......Page 53 page_z0037......Page 54 page_z0038......Page 55 page_z0039......Page 56 page_z0040......Page 57 page_z0041......Page 58 page_z0042......Page 59 page_z0043......Page 60 page_z0044......Page 61 page_z0045......Page 62 page_z0046......Page 63 page_z0047......Page 64 page_z0048......Page 65 page_z0049......Page 66 page_z0050......Page 67 page_z0051......Page 68 page_z0052......Page 69 page_z0053......Page 70 page_z0054......Page 71 page_z0055......Page 72 page_z0056......Page 73 page_z0057......Page 74 page_z0058......Page 75 page_z0059......Page 76 page_z0060......Page 77 page_z0061......Page 78 page_z0062......Page 79 page_z0063......Page 80 page_z0064......Page 81 page_z0065......Page 82 page_z0066......Page 83 page_z0067......Page 84 page_z0068......Page 85 page_z0069......Page 86 page_z0070......Page 87 page_z0071......Page 88 page_z0072......Page 89 page_z0073......Page 90 page_z0074......Page 91 page_z0075......Page 92 page_z0076......Page 93 page_z0077......Page 94 page_z0078......Page 95 page_z0079......Page 96 page_z0080......Page 97 page_z0081......Page 98 page_z0082......Page 99 page_z0083......Page 100 page_z0084......Page 101 page_z0085......Page 102 page_z0086......Page 103 page_z0087......Page 104 page_z0088......Page 105 page_z0089......Page 106 page_z0090......Page 107 page_z0091......Page 108 page_z0092......Page 109 page_z0093......Page 110 page_z0094......Page 111 page_z0095......Page 112 page_z0096......Page 113 page_z0097......Page 114 page_z0098......Page 115 page_z0099......Page 116 page_z0100......Page 117 page_z0101......Page 118 page_z0102......Page 119 page_z0103......Page 120 page_z0104......Page 121 page_z0105......Page 122 page_z0106......Page 123 page_z0107......Page 124 page_z0108......Page 125 page_z0109......Page 126 page_z0110......Page 127 page_z0111......Page 128 page_z0112......Page 129 page_z0113......Page 130 page_z0114......Page 131 page_z0115......Page 132 page_z0116......Page 133 page_z0117......Page 134 page_z0118......Page 135 page_z0119......Page 136 page_z0120......Page 137 page_z0121......Page 138 page_z0122......Page 139 page_z0123......Page 140 page_z0124......Page 141 page_z0125......Page 142 page_z0126......Page 143 page_z0127......Page 144 TEAM DDU cover 1 page_r01 2 page_r02 3 page_r03 4 page_r04 5 page_r05 6 page_r06 7 page_r07 8 page_r08 9 page_r09 10 page_r10 11 page_r11 12 page_r12 13 page_r13 14 page_r14 15 page_r15 16 page_r16 17 page_z0001 18 page_z0002 19 page_z0003 20 page_z0004 21 page_z0005 22 page_z0006 23 page_z0007 24 page_z0008 25 page_z0009 26 page_z0010 27 page_z0011 28 page_z0012 29 page_z0013 30 page_z0014 31 page_z0015 32 page_z0016 33 page_z0017 34 page_z0018 35 page_z0019 36 page_z0020 37 page_z0021 38 page_z0022 39 page_z0023 40 page_z0024 41 page_z0025 42 page_z0026 43 page_z0027 44 page_z0028 45 page_z0029 46 page_z0030 47 page_z0031 48 page_z0032 49 page_z0033 50 page_z0034 51 page_z0035 52 page_z0036 53 page_z0037 54 page_z0038 55 page_z0039 56 page_z0040 57 page_z0041 58 page_z0042 59 page_z0043 60 page_z0044 61 page_z0045 62 page_z0046 63 page_z0047 64 page_z0048 65 page_z0049 66 page_z0050 67 page_z0051 68 page_z0052 69 page_z0053 70 page_z0054 71 page_z0055 72 page_z0056 73 page_z0057 74 page_z0058 75 page_z0059 76 page_z0060 77 page_z0061 78 page_z0062 79 page_z0063 80 page_z0064 81 page_z0065 82 page_z0066 83 page_z0067 84 page_z0068 85 page_z0069 86 page_z0070 87 page_z0071 88 page_z0072 89 page_z0073 90 page_z0074 91 page_z0075 92 page_z0076 93 page_z0077 94 page_z0078 95 page_z0079 96 page_z0080 97 page_z0081 98 page_z0082 99 page_z0083 100 page_z0084 101 page_z0085 102 page_z0086 103 page_z0087 104 page_z0088 105 page_z0089 106 page_z0090 107 page_z0091 108 page_z0092 109 page_z0093 110 page_z0094 111 page_z0095 112 page_z0096 113 page_z0097 114 page_z0098 115 page_z0099 116 page_z0100 117 page_z0101 118 page_z0102 119 page_z0103 120 page_z0104 121 page_z0105 122 page_z0106 123 page_z0107 124 page_z0108 125 page_z0109 126 page_z0110 127 page_z0111 128 page_z0112 129 page_z0113 130 page_z0114 131 page_z0115 132 page_z0116 133 page_z0117 134 page_z0118 135 page_z0119 136 page_z0120 137 page_z0121 138 page_z0122 139 page_z0123 140 page_z0124 141 page_z0125 142 page_z0126 143 page_z0127 144 As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies. As baby boomers approach retirement age and the work patterns of younger workers constantly change, many organizations worldwide are experiencing a far-reaching knowledge bleed. This text discusses the best ways to build institutional memory and social knowledge to retain that vital knowledge. Since you never know when someone will retire or move on, the book emphasizes the importance of minimizing business disruption and accelerating competency development. Operating around four key framework pillars - competency, performance, knowledge, and change management - this text demonstrates why a knowledge-retention strategy should be woven into an organization's fabric from day one "In light of global workforce changes, many organizations are faced with a dilemma - how to maintain the right set of people at the right time in order to meet a company's long-term goals and vision. Knowledge Retention: Strategies and Solutions supplies the answer in the form of strategic human capital management. Written by one of the most sought after knowledge management experts, this easy-to-read, concise guide helps companies adopt proven retention strategies and techniques to capture and share knowledge which is otherwise at risk of being lost in transition."--Jacket