Maintenance Management in Network Utilities: Framework and Practical Implementation (Springer Series in Reliability Engineering)

In order to satisfy the needs of their customers, network utilities require specially developed maintenance management capabilities. Maintenance Management information systems are essential to ensure control, gain knowledge and improve-decision making in companies dealing with network infrastructure, such as distribution of gas, water, electricity and telecommunications. Maintenance Management in Network Utilities studies specified characteristics of maintenance management in this sector to offer a practical approach to defining and implementing the best management practices and suitable frameworks.  Divided into three major sections, Maintenance Management in Network Utilities defines a series of stages which can be followed to manage maintenance frameworks properly. Different case studies provide detailed descriptions which illustrate the experience in real company situations. An introduction to the concepts is followed by main sections including: â#x80;¢Â A Literature Review: covering the basic concepts and models needed for framework design, development and implementation. â#x80;¢Â Framework Design and Definition: developing the basic pillars of network utilities maintenance management framework. â#x80;¢Â Performance Evaluation Maturity: focusing on the reliability concept and maturity models from different viewpoints.  By establishing basic foundations for creating and maintaining maintenance managements strategies, Maintenance Management in Network Utilities acts a practical handbook for all professionals in these companies and across areas such as network development, operations management and marketing In order to satisfy the needs of their customers, network utilities require specially developed maintenance management capabilities. Maintenance Management information systems are essential to ensure control, gain knowledge and improve-decision making in companies dealing with network infrastructure, such as distribution of gas, water, electricity and telecommunications. Maintenance Management in Network Utilities studies specified characteristics of maintenance management in this sector to offer a practical approach to defining and implementing the best management practices and suitable frameworks.  Divided into three major sections, Maintenance Management in Network Utilities defines a series of stages which can be followed to manage maintenance frameworks properly. Different case studies provide detailed descriptions which illustrate the experience in real company situations. An introduction to the concepts is followed by main sections including: â#x80;¢Â A Literature Review: covering the basic concepts and models needed for framework design, development and implementation. â#x80;¢Â Framework Design and Definition: developing the basic pillars of network utilities maintenance management framework. â#x80;¢Â Performance Evaluation Maturity: focusing on the reliability concept and maturity models from different viewpoints.  By establishing basic foundations for creating and maintaining maintenance managements strategies, Maintenance Management in Network Utilities acts a practical handbook for all professionals in these companies and across areas such as network development, operations management and marketing Résumé : In order to satisfy the needs of their customers, network utilities require specially developed maintenance management capabilities. Maintenance Management information systems are essential to ensure control, gain knowledge and improve-decision making in companies dealing with network infrastructure, such as distribution of gas, water, electricity and telecommunications. Maintenance Management in Network Utilities studies specified characteristics of maintenance management in this sector to offer a practical approach to defining and implementing the best management practices and suitable frameworks. Divided into three major sections, Maintenance Management in Network Utilities defines a series of stages which can be followed to manage maintenance frameworks properly. Different case studies provide detailed descriptions which illustrate the experience in real company situations. An introduction to the concepts is followed by main sections including : A Literature Review : covering the basic concepts and models needed for framework design, development and implementation. Framework Design and Definition : developing the basic pillars of network utilities maintenance management framework. Performance Evaluation & Maturity : focusing on the reliability concept and maturity models from different viewpoints. By establishing basic foundations for creating and maintaining maintenance managements strategies, Maintenance Management in Network Utilities acts a practical handbook for all professionals in these companies and across areas such as network development, operations management and marketing Annotation In order to satisfy the needs of their customers, network utilities require specially developed maintenance management capabilities. Maintenance Management information systems are essential to ensure control, gain knowledge and improve-decision making in companies dealing with network infrastructure, such as distribution of gas, water, electricity and telecommunications. Maintenance Management in Network Utilities studies specified characteristics of maintenance management in this sector to offer a practical approach to defining and implementing the best management practices and suitable frameworks. Divided into three major sections, Maintenance Management in Network Utilities defines a series of stages which can be followed to manage maintenance frameworks properly. Different case studies provide detailed descriptions which illustrate the experience in real company situations. An introduction to the concepts is followed by main sections including:A Literature Review: covering the basic concepts and models needed for framework design, development and implementation. Framework Design and Definition: developing the basic pillars of network utilities maintenance management framework. Performance Evaluation & Maturity: focusing on the reliability concept and maturity models from different viewpoints. By establishing basic foundations for creating and maintaining maintenance managements strategies, Maintenance Management in Network Utilities acts a practical handbook for all professionals in these companies and across areas such as network development, operations management and marketing Front Matter....Pages i-xxii Front Matter....Pages 1-1 A Background on Utilities and Maintenance Management....Pages 3-31 International Standards, Best Practices and Maintenance Management Models as Reference....Pages 33-59 Measuring the Maintenance Contribution....Pages 61-83 Techniques and Tools for Maintenance Management....Pages 85-123 Front Matter....Pages 125-125 Defining Maintenance Management Framework....Pages 127-147 Managing Maintenance Strategy....Pages 149-184 Monitoring Services....Pages 185-201 Managing Incidents....Pages 203-214 Incidents Prevention....Pages 215-245 Network Capacity Analysis and Administration....Pages 247-263 Analyzing Maintenance....Pages 265-298 Control and Knowledge Management System....Pages 299-329 Management of Change....Pages 331-344 Front Matter....Pages 345-345 Qualitative and Maturity Evaluation....Pages 347-367 Quantitative Evaluation: An Intellectual Capital Scope....Pages 369-405