S Ramnarayan and T V Rao build on the foundation of their extensive research and work with organizations over several decades to answer some of the most critical questions in Organization Development (OD) today: - How do you alter mindsets of organizational members at different levels to tackle new challenges posed by the environment? - How do you overcome silo thinking and build collaborations? - How do you make mergers or acquisitions work? - How do you bring about cultural change? - How do you build managerial and organizational capability to effectively tap the opportunities available in the new environment? A completely revised and updated second edition of the best-selling Organization Development: Interventions & Strategies (1998), this book brings key insights derived from the worlds of theory and practice to provide a holistic understanding of the field of OD. Focusing especially on issues relevant to India and the emerging markets, it is enriched with contributions from eminent OD practitioners from academic, corporate and consulting organizations from different parts of the world. Organization Development is a significant step in bridging the talent demand–supply gap for first-rate OD professionals. OD concepts, issues, and theoretical foundations Introduction to organization development / S. Ramnarayan and Neha Gupta OD as planned change : checklist for practitioners / S. Ramnarayan Rethinking resistance to change / S. Ramnarayan and Christian Harpelund Person-focused OD interventions / Udai Pareek Role-focused od interventions / Udai Pareek Process consultation : an effective approach to change / S. Ramnarayan and Neha Gupta Survey feedback as OD intervention : some experiences / T.V. Rao HRD audit as an OD intervention / T.V. Rao Action research approach to od / S. Ramnarayan, Neha Gupta, and K.N. Rekha Role of power and politics in OD / Udai Pareek, S. Ramnarayan, and Neha Gupta Four leadership roles for OD / S. Ramnarayan A systemic approach to OD / Christine Wawra and Niranjan Janardhanan OD and the quality movement / Jagdeep S. Chhokar Eight OD myths that keep consultants from doing their best work / Marvin Weisbord and Sandra Janoff Organization development : now and beyond / Roland Sullivan, Sandhya Gopalkrishna, and William J. Rothwell Cases and learning resources Participation : considerations for designing process / S. Ramnarayan Diagnosing organizational issues through training workshops / S. Ramnarayan and V. Nilakant What makes people perceive and own problems? / S. Ramnarayan Enhancing capability for improving performance / S. Ramnarayan The five execution necessities / William C. Byham Future search : collaborating for change / Marvin Weisbord Reflections on whole system change / Santhosh Babu Is your organization ready for change? / S. Ramnarayan Leadership style inventory / S. Ramnarayan and Neha Gupta Transformation of mawana sugars : power of appreciation and involvement / Anil Sachdev Articulating a new vision for SBI / Rajesh Chakrabarti Changing mindsets: Indian railways' experience / V. Nilakant and S. Ramnarayan Leadership development at Wipro / Mrityunjay Kumar Srivastava Unified seeds / G. Rajkumar Keeping up with times : proactive interventions at a multinational / Gopal P. Mahapatra Tata chemicals : fostering learning journey / B. Sudhakar and V.N. Kantharao HCL technologies : enhancing employee engagement / K. N. Rekha and Srinivasa Reddy Gurram OD intervention in an NGO : an experience / Udai Pareek and Somnath Chattopadhyay Interviews OD in perspective : a conversation with W. Warner Burke / John R. Schermerhorn, Jr. and Amy Taylor-Bianco Building future readiness at GMR : a conversation with P.M. Kumar / S. Ramnarayan Choice points in OD journey at L&T : a conversation with Yogi Sriram / S. Ramnarayan Change and od in Aditya Birla group : a conversation with Santrupt Misra / S. Ramnarayan Fostering growth, change, and leadership : a conversation with S. Chandrasekhar / S. Ramnarayan Epilogue. Contents List of Tables List of Figures List of Boxes Preface Part 1: OD Concepts, Issues, and Theoretical Foundations 1 - Introduction to organization development 2 - OD as planned change: Checklist for practitioners 3 - Rethinking resistance to change 4 - Person-focused OD interventions 5 - Role-focused OD interventions 6 - Process consultation: An effective approach to change 7 - Survey feedback as OD intervention: Some experiences 8 - HRD audit as an OD intervention 9 - Action research approach to OD 10 - Role of power and politics in OD 11 - Four leadership roles for OD 12 - A systemic approach to OD 13 - OD and the quality movement 14 - Eight OD myths that keep consultants from doing their best work 15 - Organization development: Now and beyond Part 2: Cases and Learning Resources 16 - Participation: Considerations for designing process 17 - Diagnosing organizational issues through training workshops 18 - What makes people perceive and own problems? 19 - Enhancing capability for improving performance 20 - The five execution necessities 21 - Future search: Collaborating for change 22 - Reflections on whole system change 23 - Is your organization ready for change? 24 - Leadership style inventory 25 - Transformation of Mawana Sugars: Power of appreciation and involvement 26 - Articulating a new vision for SBI 27 - Changing mindsets: Indian Railways’ experience 28 - Leadership development at Wipro 29 - Unified seeds 30 - Keeping up with times: Proactive interventions at a multinational 31 - Tata Chemicals: Fostering learning journey 32 - HCL Technologies: Enhancing employee engagement 33 - OD intervention in an NGO: An experience Part 3: Interviews 34 - OD in perspective: A conversation with W. Warner Burke 35 - Building future readiness at GMR: A conversation with P.M. Kumar 36 - Choice points in OD journey at L&T: A conversation with Yogi Sriram 37 - Change and OD in Aditya Birla Group: A conversation with Santrupt Misra 38 - Fostering growth, change, and leadership: A conversation with S. Chandrasekhar Epilogue About the Editors and Contributors Index