Organizational Change (3rd Edition)

List of illustrations, figures and tables ix About this book xiv About the authors xviii Acknowledgements xix Part One THE CONTEXT AND MEANING OF CHANGE Organizations and their changing environments 3 (38) Learning objectives 3 (1) A view of organizations 4 (3) The historical context for change 7 (5) An uncertain future 12 (3) Organizations today -- environmental triggers of change 15 (16) Organizational responses to change 31 (4) Comment and conclusions 35 (1) Discussion questions and assignments 35 (1) Case example and exercise 36 (2) Indicative resources 38 (1) Useful websites 38 (1) References 39 (2) The nature of organizational change 41 (36) Learning objectives 41 (1) The changing faces of change 42 (3) Varieties of change 45 (9) Predictable change 54 (3) Diagnosing change situations 57 (8) Comment and conclusions 65 (1) Discussion questions and assignments 66 (1) Case example and exercise 66 (2) Indicative resources 68 (1) Useful websites 68 (1) References 68 (3) Part One Case Study 71 (1) Orange, a study of change: part 1 71 (3) Case exercises 74 (3) Part Two ORGANIZATIONS FOR CHANGE Organizational structure, design and change 77 (60) Learning objectives 77 (1) The meaning of organization structure 78 (1) The dimensions of structure 79 (1) Models of structure 80 (25) Influences on structure 105 (21) Organizational structure and change 126 (1) Comment and conclusions 127 (1) Discussion questions and assignments 128 (1) Case example and exercise 129 (4) Indicative resources 133 (1) Useful websites 134 (1) References 134 (3) Cultures for change 137 (56) Learning objectives 137 (1) The informal organization 138 (2) The meaning of culture 140 (2) Describing organizational culture 142 (12) Dimensions of organizational culture 154 (5) The sources of organizational culture 159 (14) Organizational culture and change 173 (5) Changing organizational culture to bring about organizational change 178 (8) Comment and conclusions 186 (1) Discussion questions and assignments 187 (1) Case example and exercise 187 (2) Indicative resources 189 (1) Useful websites 189 (1) References 190 (3) The politics of change 193 (52) Learning objectives 193 (1) Organizational politics 194 (3) Power in organizations 197 (11) The politics of powerlessness 208 (9) The link between politics, power and conflict 217 (3) Conflict in organizations 220 (8) Power and conflict in times of change 228 (11) Comment and conclusions 239 (1) Discussion questions and assignments 240 (1) Case example and exercise 240 (2) Indicative resources 242 (1) Useful websites 242 (1) References 243 (2) The leadership of change 245 (64) Learning objectives 245 (1) Management and leadership 246 (4) Approaches to leadership 250 (16) Team and distributed leadership 266 (15) Leadership in times of change 281 (11) Comment and conclusions 292 (1) Discussion questions and assignments 293 (1) Case example and exercise 293 (2) Indicative resources 295 (1) Useful websites 295 (1) References 295 (4) Part Two Case Study 299 (1) Orange, a study of change: part 2 299 (6) Case Exercises 305 (4) Part Three STRATEGIES FOR MANAGING CHANGE Hard systems models of change 309 (26) Learning objectives 309 (1) Situations of change 310 (1) Systematic approaches to change 311 (1) The hard systems model of change 312 (8) Using the hard systems model of change 320 (9) Further uses of the hard systems model of change 329 (3) Comment and conclusions 332 (1) Discussion questions and assignments 333 (1) Indicative resources 333 (1) Useful websites 334 (1) References 334 (1) Soft systems models for change 335 (50) Learning objectives 335 (1) Managing change in situations of soft complexity 336 (4) Organizational development -- philosophy and underlying assumptions 340 (5) The OD process 345 (4) OD -- an action--research-based model of change 349 (25) An assessment of the OD model for change 374 (6) Comment and conclusions 380 (1) Discussion questions and assignments 380 (1) Indicative resources 381 (1) Useful websites 381 (1) References 382 (3) A changing future -- factors for effective change 385 (39) Learning objectives 385 (1) Introduction 386 (1) Some general trends 386 (3) Demographic changes 389 (4) Changing lifestyles 393 (3) Occupational changes 396 (13) Operating virtually 409 (6) The multiple paths to change 415 (2) Comment and conclusions 417 (1) Discussion questions and assignments 418 (1) Indicative resources 419 (1) Useful websites 419 (1) References 419 (5) Author index 424 (7) Subject index 431 The authors present a comprehensive student textbook which looks at the organisational aspects of change management. To aid learning, the book comes with boxed illustrations and questions for review and discussion