Project change management : applying change management to improvement projects

Presenting insights into "Ernst & Young's" field-tested formal and systematic approaches, this text demonstrates how human resource managers can analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. Organizational Change Management covers one of the most important, yet least understood, keys to a successful improvement process. It presents insights into Ernst & Young's field-tested formal and systematic approaches to analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. A multimedia CD-ROM is filled with case studies, exercises, and tools that help the reader understand and adapt the practical, results-oriented Ernst & Young model.
Battle-proven strategies for every employee to expect, prepare for—and maximize profit from—the changes projects introduce. For the first time, Project Change Management combines change management concepts and project management concepts to illustrate how they complement each other. Along with a step-by-step procedure designed to apply change management to complex programs like process redesign and SAP projects, it provides field-tested organizational change findings and concepts to help you systematically incorporate change into your strategic management plan. As an executive or project manager, you can utilize this comprehensive book/CD program to: make change management a vital component of every project; help employees understand the career-enhancing aspects of change; calculate and maximize your organization's ROC (in this case, Return on Change). The ability to foresee, accept, and capitalize on change separates innovators from followers. Use the exercises, user-friendly icons, case studies, and tools in H. James Harrington's Project Change Management to not only understand but to master project change at every level—transforming it from an unexpected annoyance into a weapon for innovation that will catapult your organization into the 21st century. The challenges facing managers of business process improvement (BPI) projects are proportionate in difficulty to the increasing turbulence in today's market environment.