بهبود سیستماتیک عملیاتی مبتنی بر نتایج

"This book introduces Systematic Improvement Planning (SIP), a structured approach to improvement. It draws upon proven industrial engineering and quality improvement tools, along with some of its own, and enables people to make positive changes. SIP is designed to help meet goals, solve problems, and implement ideas. The book provides a comprehensive and detailed framework for operational improvement at all levels of an enterprise."--Provided by publisher Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Author -- Section I : Improvement Planning -- Chapter 1: Results-Based Improvement -- 1.1 Productivity -- 1.1.1 Importance of Productivity for Businesses -- 1.1.2 Relationship between Profitability and Cost -- 1.2 Results-Based Improvement -- Chapter 2: Results-Based Systematic Improvement Planning -- 2.1 SIP: Approach -- 2.2 SIP: Three Fundamentals -- 2.3 SIP: Six Steps -- 2.3.1 Organize the Program and Investigate the Current Status by Data Analysis -- 2.3.2 Clarify Improvement Targets -- 2.3.3 Understand Analysis and Determine Operational Leverages -- 2.3.4 Develop Alternative Improvement Ideas -- 2.3.5 Evaluate Ideas and Select the Best -- 2.3.6 Implementation Plan of Selected Improvements and Control -- Section II : Steps of Systematic Improvement Planning -- Chapter 3: Organize the Program and Investigate the Current Status by Data Analysis -- 3.1 Improvement Program Organization -- 3.2 Planning Issues, External Conditions, and Program Schedule -- 3.3 Review the Current Situation -- Chapter 4: Clarify Improvement Targets -- Chapter 5: Understand Analysis and Determine Operational Leverages -- 5.1 Measurement and Analysis Techniques -- 5.1.1 Analytical Quality Tools -- 5.1.1.1 Pareto Diagram (for Root Cause Analysis)#A Pareto diagram is based on the Pareto principle, named after an Italian economist who recognized that 80% of the world's wealth was held by 20% of the countries. Applied to defect reduction efforts, this -- 5.1.1.2 Cause-and-Effect Diagram#The objective is to show the route to the root cause of any problem in graphical form. A cause-and-effect diagram is most often used in improvement projects (see more in George and Maxey 2004)