The Digital Technical Documentation Handbook describes the process of developing and producing technical user information at Digital Equipment Corporation. \* Discusses techniques for making user information \_more effective \* Covers the draft and reviewprocess, the production and distribution of printed and electronic media, archiving, indexing, testing for usability, and many other topics \* Provides quality assurance checklists, contains a glossary and a bibliography of resources for technicalcommunicators Content: Front Matter, Page iii Copyright, Page iv Preface, Pages ix-xi Introduction to Environment, Page 1 1 - User Information Environment, Pages 3-16 Introduction to Process, Page 17 2 - Overview of the Information Creation Process, Pages 19-20 3 - Researching the Project, Pages 21-33 4 - Designing the User Information Set, Pages 35-59 5 - Developing the Information Plan, Pages 61-97 6 - Draft and Review Process, Pages 99-131 7 - Production and Distribution, Pages 133-139 8 - Project Closure, Pages 141-150 Introduction to Techniques, Page 151 9 - Managing Terminology, Pages 153-164 10 - Indexing, Pages 165-192 11 - Online Information, Pages 193-207 12 - Using Navigational Cues, Pages 209-213 13 - Overview of Usability Studies, Pages 215-242 14 - Conducting Trademark Searches, Pages 243-244 Part IV - Appendixes, Page 245 A - Quality Assurance Checklists, Pages 247-263 B - Publications Bookshelf, Pages 265-272 Glossary, Pages 273-289 List of Trademarks, Page 291 Index, Pages 293-319 Customer Publications Consulting: Customized Information Solutions, Page 321 The Digital Technical Documentation Handbook describes the process of developing and producing technical user information at Digital Equipment Corporation. * Discusses techniques for making user information _more effective * Covers the draft and review process, the production and distribution of printed and electronic media, archiving, indexing, testing for usability, and many other topics * Provides quality assurance checklists, contains a glossary and a bibliography of resources for technical communicators Describes the process of developing and producing technical user information at DEC. The book discusses the techniques for making user information more effective and covers the draft and review process, the production distribution of printed and electronic media, archiving, indexing and testing.
