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comprehensive And User-friendly, the Trainer's Tool Kit Has Long Been A Valued Guide For Trainers And Managers In Need Of A Quick Refresher. Completely Updated With Hundreds Of Ready-to-use Techniques, the Trainer's Tool Kit Provides Valuable Nuggets Of Here's-how-to-do-it Information On Training Topics Including:* The Principles Of Learning * Budgeting For Training * When To Use Case Studies * Handling Difficult Learners * Ice Breakers * Facilitation Tips * Flipchart Do's And Don'ts * Learning Contracts * Overcoming Resistance * Rewards And Recognition In Addition To All The Practical Information Included In The First Edition, The Book Is Now Even Easier To Use. Updated Material Includes Expanded Coverage Of Retention Programs Such As Mentoring And Career And Succession Planning. Taking A Fresh Look At A Broad Range Of Ideas, the Trainer's Tool Kit Shows How To Achieve Significant Performance Improvements Through Effective Training In The Current Work Environment. author Biography: Cy Charney (thornhill, Ont) Is President Of Charney And Associates, Inc., An Organizational And Individual Performance Improvement Consulting Firm. He Is The Author Of the Portable Mentor (0-8144-7212-5), the Instant Manager (0-8144-7213-3), And the Instant Sales Pro (0-8144-7214-1). Kathy Conway (toronto, Ont) Is President Of Virtual Communications, A Consulting Firm Specializing In High Impact Training Results. She Has More Than 25 Years Of Experience In Human Resources. The Trainer's Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer's Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment's notice. You'll find here's-how-to-do-it information on need-to-know training topics including: the principles of learning, budgeting for training, when to use case studies, handling difficult participants, icebreakers, facilitation tips, flip chart do's and don'ts, learning contracts, overcoming resistance, rewards and recognition, and more. Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer's Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training. "The trainer's tool kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher." "Comprehensive and arranged in an easy-reference format, The Trainer's Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment's notice."--Jacket