Analyzing Operations in Business : Issues, Tools, and Techniques

The field of operations management is increasingly recognized as being crucial to the success of a company. The premise of this book is that learning specific analytical techniques can provide a deeper understanding of the problems in operations management than merely reading about these problems. The book is concise while still providing a broad discussion of the issues and details to learn these valuable tools. Each problem area is introduced with an overview of the issues that must be addressed and the array of tools available to analyze them. Next, detailed examples are presented. Through these examples, the ramifications of the various approaches and the tradeoffs that must be considered when choosing one approach over another are explored. The book is a valuable resource for researchers, students, and business practitioners. Contents 2 Figures 4 CHAPTER 1 Introduction to Operations Management 6 PART I Long- Run Decisions 21 CHAPTER 2 Location of Facilities 23 CHAPTER 3 Layout of Facilities 38 CHAPTER 4 Process Planning and Job Design 53 CHAPTER 5 Time Studies 66 PART II Medium- Run Decisions 81 CHAPTER 6 Forecasting 83 CHAPTER 7 Aggregate Planning 101 PART III Short- Run Decisions 115 CHAPTER 8 Inventory Models for Independent Demand 117 CHAPTER 9 Inventory Models for Dependent Demand 139 CHAPTER 10 Production Scheduling and Control 157 CHAPTER 11 Just- in- Time Systems 172 CHAPTER 12 Project Planning with PERT 179 CHAPTER 13 Quality Control 195 CHAPTER 14 Putting It All Together: Developing World- Class Operations 213 APPENDIX A Areas under the Normal Curve (from the Mean to z) 220 APPENDIX B Cumulative Poisson Probabilities P( x < c) for a Given Mean (np) 222 APPENDIX C Control Chart Factors 225 Bibliography 226 Index 232

the Field Of Operations Management Is Increasingly Recognized As Being Crucial To The Success Of A Company. The Premise Of This Book Is That Learning Specific Analytical Techniques Can Provide A Deeper Understanding Of The Problems In Operations Management Than Merely Reading About These Problems. The Book Is Concise While Still Providing A Broad Discussion Of The Issues And Details To Learn These Valuable Tools.

each Problem Area Is Introduced With An Overview Of The Issues That Must Be Addressed And The Array Of Tools Available To Analyze Them. Next, Detailed Examples Are Presented. Through These Examples, The Ramifications Of The Various Approaches And The Tradeoffs That Must Be Considered When Choosing One Approach Over Another Are Explored. The Book Is A Valuable Resource For Researchers, Students, And Business Practitioners.