This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication. This fully revised and updated second edition: * outlines the main components and distinctive characteristics of interpersonal communication * offers detailed analysis of communication structures, considering their everyday applications and implications * includes new material on race, gender and sexuality * looks to the future of interpersonal communication Book Cover......Page 1 Title......Page 4 Contents......Page 5 List of illustrations......Page 8 Acknowledgements......Page 9 Introduction......Page 10 Understanding interpersonal communication......Page 24 Defining what we mean by interpersonal communication......Page 25 The process of interpersonal communication......Page 37 The skills of interpersonal communication......Page 51 Communication skills in context......Page 71 The components of interpersonal communication......Page 86 The social context......Page 87 Social identity......Page 105 Social perception......Page 119 Codes 1: codes and language......Page 134 Using codes 2: incorporating the non-verbals......Page 151 Issues and controversies in interpersonal communication......Page 170 How useful are 'popular' models of interpersonal communication?......Page 171 Do men and women communicate differently?......Page 190 Does assertiveness work?......Page 202 Going beyond interpersonal communication......Page 212 Communication and groups......Page 213 Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication?......Page 230 Notes......Page 239 Index......Page 256 Section A. Understanding Interpersonal Communication : Defining What We Mean By Interpersonal Communication -- The Process Of Interpersonal Communication -- The Skills Of Interpersonal Communication -- Communication Skills In Context -- Section B. The Components Of Interpersonal Communication : The Social Context -- Social Identity -- Social Perception -- Codes 1: Codes And Language -- Using Codes 2: Incorporating The Non-verbals -- Section C. Issues And Controversies In Interpersonal Communication : How Useful Are 'popular' Models Of Interpersonal Communication? -- Do Men And Women Communicate Differently? -- Does Assertiveness Work? -- Section D. Going Beyond Interpersonal Communication : Communication And Groups -- Final Thoughts: Is Computer-mediated Communication (cmc) A New Form Of Interpersonal Communication? Peter Hartley. Includes Bibliographical References And Index. Now thoroughly revised in response to readers' reports from teachers and lecturers in further education, this book provides a framework for understanding how we use language and non-verbal communication to interact with others in everday situations. This book explores the key features of the skills we use in communicating and provides a framework for understanding how we use language and body language to communicate with others in every day situations.
