دانلود کتاب Communities of Practice to Actively Manage Best Practices

Stefano Borzillo’s meticulous research started off by examining a large variety of CoPs by means of six identified success factors. The results of Stefano’s investigation revealed three types of CoPs, which he calls ”innovating strategic”, ”operational excellence”, and ”social and productive space” CoPs and which may all three be present within a single organization. Another insight in this regard was that each of them is suited to fulfill different objectives and that there is no one type of CoP that is best for managing the development and transfer of practices. The latter is determined by the CoPs’ objectives, which are again determined by the organizational context.